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Zain can provide the customer with integrated and specialized cloud solutions based on their needs in order to help them achieve more efficiently. Zain services cover all areas: human resources, security, cloud services, and expansion of commercial services such as accounting systems and points of sale.

Cloud Computing (VPS)

ZAIN BUSINESS cloud offers ready-to-use compute instances on a multi-tenant or dedicated private, robust, and fully scalable and certified VMware infrastructure environment to host the most demanding business applications in an enterprise-grade, secure, highly available, and self-controlled environment backed with stringent service level guarantees. 

  • Certified VMware Cloud Computing Infrastructure.

Zain Business Cloud provides your business with an outstanding infrastructure that is fully certified by VMware

  • Single Management Dashboard

You can access and manage all your cloud infrastructure through a single management dashboard 

  • In-country platform with global standards

 Your data is hosted locally in Jordan in a certified Tier 3 data center in the most secured data center in the country (The Bunker)

  • 24x7x365 Monitoring & Support

Your infrastructure will be monitored 24x7x365 by our Network Operations Center (NOC) and Security Operation Center (SOC) with highly skilled engineers and analysts

  • LOCAL PRESENCE AND REGIONAL SCALE; We are next to you wherever you need us
  1. Local hosting ensures data sovereignty and optimized latency.
  2. Wide coverage of the ME presence allows us to serve regional multinationals locally. 
  3. Competitive rates are achieved through regional economies of scale and a lean operations model.​

The Bunker

If you are looking for the most secure and technically advanced data center, look no further than The Bunker. Zain Jordan has developed a state-of-the-art facility with a highly modernized communications network and solid UT infrastructure. The Bunker, situated at the King Hussein Business Park in Amman, is a certified data center that gives local, regional and international organizations the opportunity to host their IT infrastructure, DR offices and enhance their ICT business processes.


The Bunker has 24/7 onsite security personnel and advanced surveillance cameras security system (CCTV). In addition to that, entry and exit onto site is monitored and only allowed to pre-assigned, authorized individuals whom will be granted ID badges that contain biometric information for the purpose of identity verification.


Built with the same specifications as a military-grade underground facility, The Bunker is constructed to the highest standards of security and redundancy requirements. It has dedicated rooms protected by high-security doors and reinforced walls. Its area measures at approximately 4,000m2, located 12m below ground level. Its special features include resistance to electromagnetic pulse (EMP), earthquakes, fires, as well as other natural and man-made hazards. The Bunker's intricate design includes raised floors housing most cable connections underground. This unique facility qualifies as a TIER 3 Disaster-Recovery Center. The Bunker offers colocation services for various sectors such as banking, insurance, airline industries and many other companies where security of data is a priority. ​​


Colocation is a service in which businesses can rent a space for their storage servers and computing hardware. Shared colocation is protected by cabinet doors, access cards and security sensors. However, dedicated colocation rooms are protected by enforced walls and security doors for the exclusive use of one customer. The Bunker provides resilient infrastructure, modern cooling systems, comprehensive electrical power and redundant bandwidth. The reliable power supply is backed up with generators that have high redundancy levels that are necessary for the cutting-edge cooling systems used for the ultimate hardware protection. The aforementioned systems are continuously audited to ensure optimum performance. ​​

Omni-Channel Communication Platform

Scale your customer communications over the world's most popular channels including SMS, email, voice, WhatsApp business, messenger, and many more.

Zain Business help its clients and partners overcome the complexity of consumer communications, and the ability to grow their business, and enhance the customer experience – all over a single, one comprehensive platform powered by Infobip.

Zain Business Omni-Channel Communication platform advantages:

1- Personalized omnichannel customer connections

Achieve deeper customer engagement across the widest selection of local and global channels, including SMS, WhatsApp, video, voice, email, and the other popular chat apps.

2- ​Full-stack customer engagement

Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform. 

3- No compromise delivery

By controlling the entire technology stack, Infobip delivers superior performance. We help you dynamically optimize your message journey to offer faster, more secure, and more reliable connections to your customers. All with complete transparency.​

 Zain Business Omni-Channel Communication platform features:Services-Amended.jpg


Hospital Information Systems (HIS)

Zain business allows Hospitals and health providers, to adopt distinguished cloud solutions, which covers all aspects of modern health care requirements, our solution defined as a full list of services, this includes the HIS, ERP platform, and PACS systems. All our solutions powered through international leaders in the health care systems (Certacure, SAP, Philips). In addition to clinical decision support systems (CDSS) such as Dragon microphones, Powerscribe, UpToDate and MediSpan. 

Our comprehensive healthcare management suite helps medical providers who want to enhance institutional efficiency by providing highly reliable systems, and enabling them to deliver value-based care. It is currently established  in multiple countries in the region, covering more than 30 hospitals and medical centers. 

Our HIS overview:

  • Comprehensive and integrated hospital information system.
  • Designed to manage all aspects of a hospital operations, such as ADT, OPD, LIS, CIS, Patient Billing and Back-office ERP and the corresponding service processing.
  • Traditional approaches encompass paper-based information processing as well as resident work position and mobile data acquisition and presentation.
  • Fully Web-Based, Responsive Design and User Friendly 
  • Dynamic Forms, Workflow Engine and Notification System
  • International Standards (ICD, CPT, SNOMED, LOINC, HL7 Compliance) 
  • Patient Centric Mobile App.

Our HIS Solution components:
  1. Electronic medical records (EMR)
  2. Doctor's workbench​
  3. Operation theatre scheduling & processing​
  4. Nursing management​
  5. Radiology information system (RIS)​
  6. Laboratory management​
  7. Pharmacy management​
  8. Emergency management ​
  9. Patient billing, insurance and TPA​


Offering you an E-Commerce Platform and Order management solution running over a Website and Mobile Application platforms supported with a powerful content and Order Management Systems over Cloud Hosting Services covering the specifications and suggested features that our solution provides. The Solution allows you to build your own online store to sell your products or services through your own website & mobile app. 

We provide quality services and solutions coupled with the highest standards of support services.​

Managed Infrastructure

Powered by our vast experience of deploying technologies across a wide range of businesses, we, Zain Jordan, can provide state-of-the-art infrastructure for businesses and your clients' needs. By using our managed infrastructure service program and the help of our partners, we utilize the infrastructure's large array of technologies. Zain Jordan will also deploy and manage this advanced infrastructure based on active and passive networks, WiFi, digital signage, IPTV, CCTV and many other services. The managed infrastructure service enables you to outsource all your ICT services to Zain, allowing you to focus on your core business. ​

HR Solutions

Human Resource Management Solution allows HR professionals to use an online system to manage employee information, attendance, payroll, and appraisal.  It also allows employees to interact directly with the HR department through their mobile application by submitting their vacation days and leaves, checking salary slips, and many other functions.​

Microsoft Intune

Allows enterprises to work with the devices and apps they choose and gives them freedom to access their work email and documents from anywhere using any device while protecting the company information.​

Microsoft Office 365

Microsoft Office 365 is an integrated experience of apps and services provided by Microsoft, designed to help you grow your business. Users can communicate with their customers and coworkers wherever they are, by using a cloud-powered business email and Microsoft Teams, video meetings, file storage (including collaboration on files), and many more. You also can get apps like Word, Excel, PowerPoint, etc., backed with the latest features and security updates.​


Delivers free-to-air TV channels through the IP network with high quality and full managed support. The service can also provide many features, like creating unique customer channels and content, in addition to allowing customers to add image ads, video files and the ability to add overlay on TV channels such as a logo, news bar, RSS feed, special ads, etc. ​

WiFi Solution

Provides   the freedom to scale the number of devices supported on your WIFI network, in addition to a co-branded landing page for the guests with One Time Password Authentication or WPE, in addition to the option of the Social Media   Login Module.​

Zain POS

Zain cloud-based Point Of Sales (POS)  a cash management system allows shop owners to sell items through a cash register, monitor cash flow effectively and can be tracked from anywhere, manage business and increase profits through helping make better decisions that are related to your business, and team management.

The system provides full details about your business it enables you to monitor sales and profit analysis in addition to information about the top-selling items and the least requested ones, you can also modify your purchase orders to suit your customers' needs. The system also allows you to monitor remote branches from one place, user-friendly, practical, and straightforward.​

Zain Accounting

A cloud-based    Accounting   System     which helps users manage their business financial transactions in a   simple, smart   and user-friendly manner. Users can access the system remotely through the internet via Zain cloud.  It also provides users with all needed financial reports and analytics and allows employees in other departments, remote or branch offices, to access the same data and the same version of the system.​ 

Zain Cash

Allows corporations, NGOs   and other entities to      distribute   salaries, subsidies, donations, loans or any other bulk payments through an online portal, in addition to managing accounts, exporting reports and monitoring the disbursement    transactions   securely.​

Domain Hosting

Zain's   shared hosting   environment   helps you manage your   account, through a web control panel, with more flexibility and control in managing your domain, website and mail hosting-related   daily    tasks.​​

B12 eLearning Platform

Zain Business and in partnership with B12 company, contributes to enhance the interactive methods in schools, improving the educational process, and accelerating the digital transformation of the education sector across the Kingdom by managing the learning process, online and offline, and modernizing the communication between the school administration, guardians, staff, and students.


The platform offers the school to digitize lesson plans, weekly plans, and revision classes, alongside archiving the material used. additionally, the platform provides the school management and parents with performance reports of the educational & learning process.


The platform also provides a mobile application for the guardians, to facilitate communication with the school in addition to providing them with bus tracking service. ​

ANTlabs Service

ANTlabs is a Cloud Wi-Fi network management service that delivers seamless, secure connectivity, centralized control, and management for your corporate Wi-Fi network. ANTlabs enables your business to customize the Wi-Fi login landing page, enhance your customers' online experience and increase in-store customer engagement through effective communication material. The service provides you with high visibility of network health status as well as centralized configuration of bandwidth and plans. Moreover, Antlabs facilitates the process of creating the front line of your network through a captivating portal design which later on acts as your mainline to your customers through extensive analytics.


  • Wi-Fi Management & Monitoring
  • Speed Control
  • Cloud Configuration
  • Location-based Advertising
  • Wi-Fi Network Security Control
  • User Data Analytics
  • 24/7 Support

Smart Security as a Service

Smart security as a Service is a cloud service offering various security technologies including Video Surveillance as a Service, Video AI as well as Unified Incident Management allowing you to perform on intelligent analysis, process automation, and centralized operational model. The purpose of smart security solutions is to aid businesses in attaining an unprecedented, advanced level of security that comes at a lower cost and effort while simultaneously delivering accumulated smart insights.


  • Cloud Video Management and Recording
  • Unified Incident Management Dashboard
  • Video Artificial Intelligence
  • Advanced Video Analytics
  • Cloud Video Archiving
  • 24/7 Support

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