Omni-Channel Communication Platform
Scale your customer communications over the world's most popular channels including SMS, email, voice, WhatsApp business, messenger, and many more.
Zain Business help its clients and partners overcome the complexity of consumer communications, and the ability to grow their business, and enhance the customer experience – all over a single, one comprehensive platform powered by Infobip.
Zain Business Omni-Channel Communication platform advantages:
1- Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including SMS, WhatsApp, video, voice, email, and the other popular chat apps.
2- Full-stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
3- No compromise delivery
By controlling the entire technology stack, Infobip delivers superior performance. We help you dynamically optimize your message journey to offer faster, more secure, and more reliable connections to your customers. All with complete transparency.
Zain Business Omni-Channel Communication platform features: