What is jeeran Promotion?

• It's a promotion where you can have a gift for inviting a maximum of 2 of your friends or neighbors to subscribe with zain fiber using a promo code.
• How to select your gift:

1. Sign in to our zain website using your account username /Password (sent to your reference number after activating your account)
2. Select your gift.
   
   

What is Fiber sales Public leads?

1. Basically, anyone in Jordan can send a contact number whom interested in fiber and will get a commission upon activation.
2. Sending any text to the WhatsApp number will start the lead conversation with the chatbot.
3. After that Tele-sales agents will contact the contact number to proceed with the Sales.
4. If the sale is a success it will go through the normal Tele-sales registration cycle.
5. Upon activation the lead sender will get the commission (starting from 14 JDs per activation and depending on the package).

           How to subscribe:

      Anyone can send Fiber sales leads through WhatsApp “0793001234" & URL.

How can I change account ownership?

• it's a procedure where it can be done at shops were the old and new owner with their ID's must refer to shops it costs 10JD exclude tax and not including relocation.
• commitment will be continued but on new owner name.
  
  
  

How I do self-recontact?

• When your commitment is completed, you will receive a link to re-contract on free months. 
  
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How do I create Fiber account on website or Zain Jo App?

1. On zain Jo Website please enter the username & Password which was send to your reference mobile Number
2. Complete the personal information and save it.
3. Install zain Jo App
4. Press the + Sign to add another account if you have many zain accounts.
5. Enter your account Number and the password as sent before in a separate SMS then save the information you added.​
   
   
   

How can I view my last 3 months Bills?

1. Create an account on zain website.
   
   
2. Go to my account.
   
3. Choose Payment Details, statement of Account.
   
   
   
4. Select month, Download your invoice as PDF.
   
   
   
   

How do I create Broadband account on website/ Zain Jo App?

Register with your BB Number and create Password.

How do I check the remaining Quota from my internet bundle?

1. Create account on zain Jo website,
   
   
2. you can view your bundle details (Data)
   
   
   
   

How do I recharge my line?

1. Create an account on zain Jo website.
   
   
2. Click on the payment button.
   
   
3. buy voucher online. ​
   
   
   
   

How I do Early renewal for my prepaid Broadband account?

1. Create an account on zain Jo app.
2. Check account balance.
3. Click on early renewal.​