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14/12/2017 04:31 AM
Jordan
 
 

 Zain Cash service

Zain Cash service

 

Zain’s service for electronic and mobile payments (Zain E-mal) was the first of its kind in the Middle East back when it was originally launched in 2011. Now, relaunched under the name Zain Cash, with a broader scope, richer portfolio, a more comprehensive, and integrated ecosystem.

Zain Cash gives the user secure and convenient means to conduct financial transactions and process monthly payments. It is now possible to use your mobile to pay your bills, transfer money locally, top-up your mobile account, buy prepaid internet and voice balance, and many other features at any time and from everywhere.

In addition to being secure, the service offers a set of user friendly access channels to easily transact and conduct transactions. The service is available to all local mobile network operator’s subscribers, and it can be activated through Zain shops and/or approved agents (for details, please visit the service website mentioned below).

The current active channels to access your electronic wallet are through Zain Cash mobile application or by dialing *999# from any type of mobile.

 

 

Zain Cash services


1-    Buy prepaid cards

Recharge your mobile phone balance or internet account by buying balance directly through your electronic wallet.

 

2-    Pay bills

·       Pay utility bills (electricity, water, phone, fines and building & construction taxes) and other payable bills available on eFAWATEERcom*.

·       Pay all Zain bills for free.  

*The service will be available in the second half of 2017.      

3-    Transfer money locally

Easily transfer money from the one wallet to any other wallet.

 

4-    Merchant Payments

You can use your mobile wallet to pay for goods and services at venues accepting Zain Cash

 

5-    Money deposit and withdrawal

Money deposits and withdrawals from the wallets are available at any Zain shop or approved agents who offer the Zain Cash service.

Service subscription

You can now register your mobile wallet FREE of charge. All you need to do you is to visit any Zain shop or approved agent to complete the subscription form and provide the following required documents:

·       Identity card for Jordanians.

·       Passport for non-Jordanians.  

Once the account is established and activated, you will receive a welcome message with a unique password (it is recommended to change the password when you log in for the first time) through which you can use the available services.  

How to use:

1.      Buying prepaid cards

Through Zain Cash Application

·       Press on prepaid Cards option on the application main page.

·       Enter the mobile number, Voucher type (GSM, Data or MIX) then the voucher amount.

·       Press Buy.

·       Confirm the transaction

·       Enter the wallet PIN code to proceed

Through USSD

·       On your mobile, dial *999#.

·       Enter your password.

·       Choose ‘Money Transactions’

·       Then choose ‘Prepaid Cards.’

 

2.   Zain  Bill Payments

Through Zain Cash application

·       Press on Zain Bill Payments option on the application main page.

·       Enter the Subscription number, and the amount you want to pay in Jordan Dinar.

·       Press Pay.

·       Confirm the transaction

·       Enter the wallet PIN code to proceed

 

Through USSD

·       On your mobile, dial *999#.

·       Enter your password.

·       Choose ‘Money Transactions’

·       Then choose ‘Bill Payments’

 

 

3.     Transfer money 

Zain Cash application

·       Press on Money Transfer option on the application main page.

·       Enter the destination wallet number, and the amount you want to transfer in Jordan Dinar.

·       Press ‘Transfer’.

·       Confirm the transaction

·       Enter the wallet PIN code to proceed

Through USSD

·       On your mobile, dial *999#.

·       Enter your password.

·       Choose ‘Money Transactions’

·       Then choose ‘Money transfer’.

 

 4.   Merchant Payment (Pay by Transfer)

Zain Cash application

·       Press on ‘Merchant Payment’ option on the application main page.

·      Choose ‘Pay by Transfer’

·       Enter the merchant code or number, and the amount you want to pay in Jordan Dinar.

·       Press ‘pay’.

·       Confirm the transaction

·       Enter the wallet PIN code to proceed

Through USSD

·       On your mobile, dial *999#.

·       Enter your password.

·       Choose ‘Money Transactions’

·       Then choose ‘Pay to Merchant’.

 

5.  Merchant Payment ( One Time PIN)

Zain Cash application

·       Press on ‘Merchant Payment’ option on the application main page.

·       Choose ‘One Time PIN’.

·       Share the OTP with the merchant to enter it on the point of sale to proceed.

Through USSD

·       On your mobile, dial *205#.

·       Choose the Language.

·       Enter your wallet PIN code.

·       Choose “request one-time PIN code”.

·       Share the OTP with the merchant to enter it on the point of sale to proceed.

   Balance deposit or withdrawal

You can use these services when you visit any Zain shops or any of Zain’s approved agents.

Deposit

This is a free service. The customer can do money deposits through one of the points of service or through e-FAWATEERcom.

 

Withdrawal

The owner of the account is solely authorized to perform this process. The customer may order a withdrawal request through one of the points of service. The customer shall enter *205# or through Zain Cash application to get one time pin-code (OTP) which is used to complete this service at a time . (To complete the process, the withdrawal process password, NOT the wallet password, must be shared). 

 

 

Transaction Limits and Service Charges:
 
Limits:
 
Local:
 
 
Value per Transaction in JOD
Transaction Type
1000
Deposit
From shops & agents 1000 JOD /transaction
From ATM network 500 JOD /day
Withdrawal
500 JOD /transaction
Purchases
500 JOD from person to person
Money Transfer
1000 JOD /transaction
Bill Payments
 
لحزمة الاضافية
 
 
 
 
 
 
 
International:
 
 
Value per Transaction in JOD
Transaction Type
500 JOD /transaction with monthly limit of 5,000 JOD
Purchases
500 JOD /day with monthly limit of 2,000 JOD
Withdrawal from ATM
 
 
 
 
 
 
 
 
 
 
 
 
online Shopping:
 
 
250 JOD per day
 
 
 
 
Service Charges:
 
 
 
Charges per Transaction in JOD
Transaction Type
Free
Transfer from Zain Cash to Zain Cash
Free
Deposit
1 JOD
Withdrawal from ATM (local)
0.58 JOD
Withdrawal from shops or agents
 

 

For more information, please contact the Customer Service Center at 1444 for Zain customers, and0791444100  for non-Zain customers, or you can visit any of Zain’s shops or the website at www.jo.zain.com.

 

 

 

 

All rules and conditions for fair usage policy applies.


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