Amman, November 25, 2023: Zain's Regional Data Storage and Disaster Recovery Center, known as "THE BUNKER," has achieved the Tier III Gold Operational Sustainability Certificate from the Uptime Institute. This prestigious certification focuses on rating, evaluating, and studying the performance, resilience, sustainability, and efficiency of global data centers.
THE BUNKER was awarded this certification in acknowledgment of its adherence to international standards recommended for achieving optimal performance of the data center infrastructure. The recognition also acknowledges the implementation of management practices, preventive, preemptive, and corrective maintenance programs to mitigate operational downtime risks even during emergencies. It aims to avoid human errors while enabling center employees to undergo training on standard operating procedures and emergency protocols. Moreover, THE BUNKER's execution and activation of maintenance plans and fault analysis programs ensure customers receive high-quality cloud computing services provided by Zain Business efficiently and effectively. The center exhibited exceptional managerial and operational behaviors throughout the assessment conducted by the Uptime Institute.
Muhannad Ayoub, CEO of Zain Jordan's Corporate Business Division, expressed his pride and happiness at THE BUNKER receiving this certification, stating, "This certification reflects the company's commitment to the global standards implemented in operating the center. It stands as evidence of Zain's leadership in delivering the best and most advanced communication services and business solutions. Customers' confidence in Zain Business remains our focus, and the dedication of the team in performing their tasks is undeniable." He affirmed that this achievement adds to the center's record of certifications, contributing to bolstering Jordan's position among the most advanced countries in information security and data preservation.
The Uptime Institute's Operational Sustainability (TCOS) certificate provides comprehensive evaluations for certified data center owners and operators. It assesses operational processes, potential and latent risks, serves as a fundamental guide for the design, operation, efficiency, and ensures the delivery of the highest service and production levels.
THE BUNKER, the first of its kind in the region, spans 4300 square meters in the King Hussein Business Park. It offers state-of-the-art technical business solutions related to data storage, information, and disaster recovery (Disaster Recovery). It provides data protection and security services to all institutions according to their needs, ensuring their operations continue even during emergencies and natural disasters. Additionally, it offers network protection services against cyber-attacks for various sectors, featuring hosting rooms for servers (Colocation DC) and various types of cloud services at the highest levels and according to global standards. The center holds over 80% of the market share for corporate business operations in the kingdom.
The center incorporates cutting-edge communication and information technology solutions, making it an exemplary data center ensuring data protection and security at the highest levels and according to global standards. It boasts several distinguishing features, including its fortified and 12-meter underground location, concrete walls resistant to natural disasters, and protection systems against nuclear strikes. This makes it the first and only center in the region with these characteristics, positioning it among the most advanced centers worldwide. The center's fortification and protection system are comparable to those used in military facilities, requiring identity verification through five checkpoints for access. This aspect makes it the first choice for banks, companies, and institutions to maintain business continuity and provide services under any circumstances, managing, protecting, and retrieving their data with the highest security, protection, technical and operational efficiency.