This service gives you the ability to use your main local data bundle while roaming in more than 140 countries for 15 JDs weekly subscription, and by activating the service you will be able to receive calls for 0.15 JD per minute instead of 1JD.
All you need to do is to select the right operator that is eligible for this service, and you can check the eligible countries and operators from the above list.
As a first step, make sure that roaming services are active on your phone, and you are connected to an eligible operator.
All you have to do is to turn on data while roaming option from your phone before travelling and start using the internet upon arrival, noting that you should not be connected to Wi-Fi network.
The service will be added automatically after the internet usage.
For prepaid lines, make sure that you have enough balance for this service (15JD).
Always remember that payments and recharges can be done same as normal ways through traditional or digital channels.
You can add additional data bundle to be used while roaming through *962# or through Download Zain Jo app
For Prepaid Lines, you also have the option to renew the monthly subscription to have the full data bundle again.
For the main local data bundle, remaining balance can be checked through Zain Jo app or *116*2#
And you can check the additional data bundle through Zain Jo app or through *121#
To protect you from extra charges we have blocked data Pay As You Go usage, and we always recommend using Take Your Local Data Bundle service.
But you can use data Pay As You Go without adding Take Your Local Data Bundle by unblocking the data barring through *962# noting that that normal prices will be applied for each megabyte.
The hotspot service will not be available while roaming.
Smart Roaming is a free service that gives you the ability to stay connected to eligible operators only to benefit from the best receiving calls prices in case you have already added Take Your Local Data bundle.
You can add or remove the service through, call center.
You are welcome to chat with our customer care team for free any time by using our chat bot.
Or you can dial*133*+962790001234# and you will have free 10 minutes per month, but make sure to use the exact mentioned way to benefit from the free 10 minutes.
You can also call +962790001234 and this will be charged based on roaming normal prices.