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23/09/2019 10:40 AM

 Zain Cash Card

Zain Cash Card
Zain Cash introduced a new card – Mastercard – that is linked to Zain cash wallet. This channel provides the user with the following benefits:
·         Use on all local POS machines
·         Use internationally
·         Use for Online payments  
·         Cash out money from all ATMs
The customer can activate the new card using one of the below
* Zain Cash mobile application;
·         Open side menu
·         Click on “Cards” – new feature
·         When clicking “Activate Card”
o    System displays cards pending activation
o    Customer clicks card to activate
o    Customer enters wallet PIN
o    Card is activated and customer receive notification
* Through calling the call center agents.
The customer can manage all the cards linked to his/her wallet through the mobile application using the below steps;
o    When clicking “Manage Cards”
o    Customer will be able to see his linked cards and their status
o    Customer can block/unblock their cards, both needs wallet PIN entry
The card will be issued in all Zain Shops starting with the main shop (8th circle) and the rollout will be gradual
 Fee / Subscription
Issuing the first card is for free
Each supplementary card is 4 JOD
Rules and Conditions
·         The customer can have a maximum of 5 supplementary cards linked to his wallet (1 primary + 5 supplementary)
·         The primary card is issued free of charge
·         The customer should have an active Zain Cash wallet.
·         The card is linked to the wallet.
·         All Zain cash rules shall be applied.